I've found a solution for launch issues.

Create a thread here to open a "support ticket".
Locked
Timothy
Posts: 2
Joined: Mon Apr 13, 2015 5:48 am

I've found a solution for launch issues.

Post by Timothy » Mon Apr 13, 2015 5:56 am

I've found a solution to my problem -- I removed java 8 (already had java 7 installed) and then the game successfully launched. So maybe the game isn't compatible with java 8?

Could anyone confirm that this works? Also: Posted in support area so if people are searching for an answer they can find this thread easily.

admin
Site Admin
Posts: 448
Joined: Fri Mar 02, 2012 1:08 am
Location: Hillsdale, NJ
Contact:

Re: I've found a solution for launch issues.

Post by admin » Mon Apr 13, 2015 10:35 am

Awesome so glad you got it working! Thanks for the tip hopefully it can help others.

Java is backwards compatible. As long as you have 1.7+ on your machine it should run with no issue. I run the client with java 8 on my machine. It may have been misconfigured somehow on your machine. Its always good to only have 1 version of java installed, if possible.

Java has an uninstaller tool. You go to this website to do so:
https://www.java.com/en/download/uninstallapplet.jsp
Image
DEV Proskier

Locked